TELEPHONE OPERATOR/RECEPTIONIST - 2 POST

Employer: PUBLIC SERVICE PENSIONS FUND (PSPF)
Date Published: 2017-09-08
Application Deadline: 2017-09-22

JOB SUMMARY:

N/A

DUTIES AND RESPONSIBILITIES:

(i) Receiving and enquiring visitors and directing them to proper officers or sections
of the Fund;
(ii) Keeping visitors register;
(iii) Receiving, screening and routing internal and external telephone calls;
(iv) Ensuring safety and cleanliness of the switchboard and the associated
appliances;
(v) Ensuring visitors have prior appointments or permission from the respective
officers;
(vi) Registering all incoming and outgoing calls;
(vii) Reporting telephone communication failure to the office supervisor;
(viii)  Making follow up with telephone service providers on telephone bills; and
(ix) Performing any other related duties as assigned from time to time.


QUALIFICATION AND EXPERIENCE:

Form IV Certificate with passes in English and Kiswahili. Candidate must possess a
certificate in Telephone/Front Office Operations from a recognized training institution. A
prospective candidate must be conversant with Microsoft Office applications.

REMUNERATION: Salary Scale PSPF SCALE

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