RECEIPTIONIST /TELEPHONE OPRETOR - 1 POST

Employer: Vocational Educational and Training Authority (VETA)
Date Published: 2018-05-11
Application Deadline: 2018-05-25

JOB SUMMARY:

N/A

DUTIES AND RESPONSIBILITIES:

(i)    Consciously receive, answer and direct calls by connecting calls to the respective contact persons in order to facilitate smooth communication;

(ii)    Receive record and deliver messages using register and/or diary for onward contact to the relevant officer with a view to attend messages promptly;

(iii)    Make authorized phone calls as per laid down rules, guidelines and procedures to ensure effective utilization of telephone;

(iv)    Maintain the switch board in a proper manner by reporting immediately any malfunctions for necessary repairs;

(v)    Receive and attend visitors by directing them to the relevant offices and officers aimed at making the visitors get the proper courtesy and attention;

(vi)    Promote the organisational image by maintaining frontline disposition and appearance in order to promote the corporate image of the authority; and

(vii)    Provide secretarial support as may be assigned by office supervisor with a view to improve the performance of the section.


QUALIFICATION AND EXPERIENCE:

Form Four (O” level) Education Certificate, PLUS Telephone Operators Certificate/Secretarial Certificate from a recognised Institution, with at least Three (3) years’ work experience in the field plus six months’ probation period.

REMUNERATION: Salary Scale VETA SCALE

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